Radiant Weave

At Well Lit Woods, we take pride in the quality and craftsmanship of our products. Each lamp is carefully inspected before shipping to ensure it meets our high standards. However, if you are not completely satisfied with your purchase, we’re here to help!

Returns:

• If for any reason you are unsatisfied with our product, please contact us within 14 days of delivery so that we can help resolve any issues or process a full refund.
• Custom or personalized orders cannot be returned unless they arrive damaged or defective.

Refunds:

• Once your return is received and inspected, we will notify you of the refund status and a credit will automatically be applied to your original method of payment within 7-10 business days.

Damaged or Defective Items:

• If your product arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.
• We will work with you to either replace the item or issue a full refund.

Non-Returnable Items:

• Custom or personalized products
• Sale or discounted items

Return Shipping:

• Return shipping costs are the responsibility of the customer, unless the product is defective or damaged upon arrival.
• We recommend using a trackable shipping service or purchasing shipping insurance for returned items.

If you have any questions or concerns about our return and refund policy, please contact us at info@welllitwoods.com. We are committed to ensuring you are completely satisfied with your purchase.

At Well Lit Woods, we carefully package each of our handcrafted lamps to ensure they arrive safely and in perfect condition. Please review our shipping policies below:

Processing Time:

• All of our lamps are made to order. Please allow 3-5 business days for processing and production before your order is shipped.
• For custom orders or large quantities, additional time may be required. We will notify you of any changes to the expected processing time.

Shipping Methods:

• We offer free standard shipping within the United States. Delivery times typically range between 3-7 business days, depending on your location.

International Shipping:

• We do not currently offer international shipping at this time.

Packaging:

• Our lamps are carefully packaged with eco-friendly materials to protect them during transit.
• Each package includes assembly instructions for your convenience.

We strive to make your shipping experience as smooth and reliable as possible. For any additional shipping inquiries, feel free to contact us at info@welllitwoods.com.